"CONSUMER RIGHTS PROTECTION" NGO APPEALS TO ARMENTEL TO<br /> CANCEL 67 MILLION DRAM DEBT ILLEGALLY ATTRIBUTED TO 520<br /> SUBSCRIBERS<br /> CANCEL 67 MILLION DRAM DEBT ILLEGALLY ATTRIBUTED TO 520
SUBSCRIBERS
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"CONSUMER RIGHTS PROTECTION" NGO APPEALS TO ARMENTEL TO
CANCEL 67 MILLION DRAM DEBT ILLEGALLY ATTRIBUTED TO 520
SUBSCRIBERS

  • 07-06-2007 11:00:00   | Armenia  |  Social
YEREVAN, JUNE 7, NOYAN TAPAN. Debts for international calls attributed to 520 subscribers, who filed complaints to ArmenTel company in the period of May 1, 2006 to May 23, 2007, should be cancelled. Abgar Yeghoyan, chairman of "Consumers Rights Protection" NGO, made this demand at the June 6 press conference. According to him, ArmenTel cancelled the debts of subscribers - victims of Internet fraud in th period of up to May 5, 2006, whereas now the company cancels only 65% of such debts. In his opinion, 400 victims who have paid their debts fully or partly "should be refunded 65% of the paid sum as fixed-line phone communication prepayment for making international calls." A. Yeghoyan said that the problem should receive a technical solution in order to avoid such things in the future. The NGO chairman proposed using the automatic blocking of international call access in case of accumulation of some amount of debt on the subscriber's account. In his words, ArmenTel does not keep the public informed. "It is impossible to protect the consumer from such danger by placing announcements in the press several times," he said, adding that the service provider must issue brief information about all possible dangers and the ways to avoid these dangers. The total amount of debts of 520 subscribers, who have applied to ArmenTel, makes 67 million drams.
  -   Social