"CONSUMER RIGHTS PROTECTION" NGO APPEALS TO ARMENTEL TO
CANCEL 67 MILLION DRAM DEBT ILLEGALLY ATTRIBUTED TO 520
SUBSCRIBERS
CANCEL 67 MILLION DRAM DEBT ILLEGALLY ATTRIBUTED TO 520
SUBSCRIBERS
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"CONSUMER RIGHTS PROTECTION" NGO APPEALS TO ARMENTEL TO
CANCEL 67 MILLION DRAM DEBT ILLEGALLY ATTRIBUTED TO 520
SUBSCRIBERS
07-06-2007 11:00:00 | Armenia | Social
YEREVAN, JUNE 7, NOYAN TAPAN. Debts for international calls
attributed to 520 subscribers, who filed complaints to ArmenTel
company in the period of May 1, 2006 to May 23, 2007, should be
cancelled. Abgar Yeghoyan, chairman of "Consumers Rights
Protection" NGO, made this demand at the June 6 press
conference.
According to him, ArmenTel cancelled the debts of
subscribers - victims of Internet fraud in th period of up to
May 5, 2006, whereas now the company cancels only 65% of such
debts. In his opinion, 400 victims who have paid their debts
fully or partly "should be refunded 65% of the paid sum as
fixed-line phone communication prepayment for making
international calls."
A. Yeghoyan said that the problem should receive a
technical solution in order to avoid such things in the future.
The NGO chairman proposed using the automatic blocking of
international call access in case of accumulation of some amount
of debt on the subscriber's account. In his words, ArmenTel does
not keep the public informed. "It is impossible to protect the
consumer from such danger by placing announcements in the press
several times," he said, adding that the service provider must
issue brief information about all possible dangers and the ways
to avoid these dangers.
The total amount of debts of 520 subscribers, who have
applied to ArmenTel, makes 67 million drams.