ArmenTel tries to improve quality of its services by<br /> opening new offices<br />


ArmenTel tries to improve quality of its services by
opening new offices

  • 29-06-2009 12:00:00   | Armenia  |  Economy
YEREVAN, JUNE 29, NOYAN TAPAN. ArmenTel company opened its 60th sale and service office near Republic Square in Yerevan on June 26. The opening ceremony was attended by the deputy mayor of Yerevan Taron Margarian and the famous jazz musician Levon Malkhasian who became the first customer of the new office. By the way, another office opened in Mashtots Avenue on the same day. ArmenTel's Director General Igor Klimko said the company opened 8 new offices in Armenia, including 4 ones in Yerevan, in the past month. In his words, the company has developed a special program of improving the quality of its services and bringing them into line with European standards. He said that the good-looking employees of the new office have taken 3-week courses on customer services at Beeline University. In response to NT correspondent's question, I. Klimko replied that the opening of a new office in the immediate vicinity of VivaCell company's office does not pursue any special goal. When he was asked what other steps (in addition to raising the quality of services) the company will take to withstand the growing competition in the sector, I. Klimko declared that the quality of ArmenTel's Services is today higher than the quality of services provided by VivaCell and their tariffs are competitive. As regards the entrance of the new operator in Armenian market in the autumn, ArmenTel will wait for the new operator's offers and only after that it will consider its own steps.
  -   Economy