YEREVAN, MAY 13, NOYAN TAPAN. The RA Public Services Regulatory Commission will approve the new rules on provision of phone services on May 20, the head of the commission's telecommunication unit Gevorg Gevorgian announced at the May 13 discussion on the communication sector. At the same time, he said that although NGOs participated in the discussions on these rules, they have not submitted any written proposals. The chairman of the Association of Consumers of Armenia Armen Poghosian said that the current rules were developed in 1999 and are not in line with the current situation. However, according to him, several points of the new rules cause concern as they are not aimed at protection of the interests of consumers. In particular, the consumer should have the opportunity to limit the amount to be paid by him/her, that is, if the subscriber wants to fix a sum and to disconnect the phone after exceeding this sum, ArmnTel has to do so. In the words of A. Poghosian, the new rules reduce the obligations and responsibility of the supplier and increase those of the consumer. Besides, it is not definitely stipulated what is the responsibility of the supplier if he does not implement the given obligation.

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